A list of residents who want fireplace service is a starting point. The next task is finding a service block they can actually attend. For a Burnaby multifamily property preparing an enquiry, the useful question is not just “How many owners are interested?” It is “How many fireplaces can be reached in a tightly coordinated booking that Rob accepts?”
Begin with a participation list
Use a building-controlled list to distinguish interested residents from residents who have confirmed an access arrangement. Count fireplaces, not simply homes: ask each participant how many units they want included. Do not assume every owner participates or that every fireplace is suitable for the same service scope.
Give the list a version date. If participation changes, update the count and ask Rob to confirm the effect on scheduling and pricing. An expression of interest should not be represented as a confirmed appointment.
Ask for an access arrangement, not sensitive personal details
A useful coordination note records the unit reference, the participant’s agreed contact route and who will be present or otherwise responsible for access. Keep private details in the building’s controlled records. Do not put door codes, resident schedules or personal phone numbers into a public post or shared promotional image.
Tell Rob about the practical route through the property: entrances, parking arrangements, lifts, stairs and any gaps between available residents. These are planning inputs. BeeWarm must confirm the actual appointment arrangements and service availability for the property.
Keep the price bands attached to the conditions
Owner-approved BeeWarm pricing is in Canadian dollars per fireplace, before tax:
1–4 fireplaces: $140 each.
5–9 fireplaces: $120 each.
10–19 fireplaces: $100 each.
20 or more fireplaces: $85 each.
These bands require tightly coordinated bookings accepted by Robert Hamilton. Scattered visits and separate buildings do not automatically combine. For example, nine fireplaces in one proposed block and another owner available on a different day should not be presented as a confirmed ten-fireplace group price. Give Rob the actual arrangement and ask him to confirm the eligible count, scope and price.
Offer an individual-owner route
Some properties will not organise a group booking, and some owners will miss the proposed block. Keep that option straightforward: an individual owner can contact Rob to discuss service without waiting for a council-wide plan. Do not imply that an owner booking separately receives a group rate or can be fitted into the same visit automatically.
Collect useful equipment records without diagnosing the fireplace
If residents already have the make, model and previous service record, ask them to have those ready for the enquiry. Unknown information can remain unknown. Residents should not dismantle equipment to complete a booking list. Model information helps Rob discuss scope; it does not prove that every listed model is supported or identify a repair.
Where the beta fits
BeeWarm’s public fireplace-booking page prepares an enquiry. The separate booking application is in beta and may require access. This article describes an intended coordination workflow; it does not claim automated scheduling, a tested model database, building-year discovery or Google Maps integration. Final availability, access, scope and booking arrangements require Rob’s confirmation.
Start the conversation
Prepare your enquiry at BeeWarm’s fireplace-booking enquiry page or contact Robert Hamilton: call/text 604-765-8424; bee@beewarm.ca. Ask which service options fit your property and the participating fireplaces.
Related BeeWarm planning guides
Prepare a fireplace-service enquiry · Strata fireplace service planning · Burnaby service enquiries · Surrey group-booking guide.
Original BeeWarm editorial coordination guidance. This is an intended workflow, not a reported customer project, tested app screenshot or confirmed service offer for a particular property.